Yellow Dog Job Openings

Job Type: Full-Time 40 Hours, Monday through Friday, 9am – 5pm

Our Company Mission: “Yellow Dog Flyfishing is committed to delivering the very best customer experience possible. We pair honest, relevant, and valuable advice with technical know-how and first-hand knowledge of every destination we book, thereby delivering extraordinary fishing, travel, and retail experiences that are custom tailored to our clients’ specific goals and expectations.”

About Us: Yellow Dog Flyfishing is the industry’s largest fishing adventure travel company, dedicated to providing our clients with unforgettable outdoor experiences to over 245 lodges and destinations in 33 different countries. We specialize in organizing high-end angling and vacation packages to some of the most scenic and sought-after locations in the world. As we continue to grow, we are seeking an experienced and dedicated Office Manager to join our team and help us streamline our operations.

Job Summary: As the Office and Operations Manager, you will play a crucial role in ensuring the smooth and efficient functioning of company office operations. You will be responsible for a wide range of tasks, from HR platform oversight to executive assistance, event planning, facilities and office management, and more. This position offers a unique opportunity to work in a dynamic and exciting industry, surrounded by passionate fishing and outdoor enthusiasts.

Key Responsibilities:

Human Resources Platform Management:

• Conduct interviews and assist in the hiring process for new employees.
• Facilitate the onboarding process for new hires.
• Manage and maintain the HR platform (Bamboo), including employee records and documentation.
• Administer and organize annual HR benefits to staff, ensuring compliance with company policies and regulations.

2. Executive Assistant to the CEO:

• Provide comprehensive administrative support to the CEO.
• Assist in the preparation of reports, annual company catalog, and various promotional and marketing materials.

Office Building Operations:

• Oversee general office maintenance, including coordinating repairs and maintenance tasks as needed.
• Manage office supplies and inventory, ensuring adequate stock levels.
• Organize and execute staff travel arrangements when necessary.

4. Fly Fishing Trade and Consumer Show Coordination:

• Coordinate the company's participation in fishing shows and events.
• Plan and manage air, hotel, transportation logistics, and staffing for trade shows.
• Assist with marketing materials and promotional strategies for trade show exhibits.

5. Event Management:

• Plan and execute company events, staff parties, and team-building activities, including our annual meeting, holiday parties, weekend retreats, and monthly birthday celebrations.
• Coordinate all aspects of events, including venue selection, catering, and entertainment.
• Ensure events run smoothly and within budget.

Qualifications:

• Previous experience in office management, HR, and/or executive assistance required.
• Strong organizational skills with a keen attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and HR software/tools.
• Ability to multitask and adapt to a fast-paced work environment.
• Knowledge of and passion for fly fishing or outdoor adventures (preferred but not required).
  

Benefits:

• Competitive salary range of $45,000-$55,000 (DOE) and participation in company quarterly bonus pool.
• Health, dental, vision, FSA, and retirement benefits.
• Opportunities for professional development and growth.
• A friendly and passionate team of outdoor enthusiasts.
• The chance to work in a unique and exciting industry.
  

If you are a highly organized, detail-oriented professional with a passion for outdoor adventures and the ability to manage a wide range of responsibilities, we encourage you to apply for the Office and Operations Manager position at Yellow Dog. Join us in providing our clients with extraordinary fishing travel experiences and helping our company thrive in the process.

How to Apply: Please submit your resume and a cover letter detailing your qualifications and why you are interested in joining Yellow Dog as an Office and Operations Manager to melissa@yellowdogflyfishing.com. Please include "Office Manager Application" in the subject line of your email. Applications will be accepted until October 10, 2023.

Job Summary: We are seeking a passionate and knowledgeable individual to join our team as a fly fishing retail associate. In this role, you will be responsible for providing exceptional customer service to both store and on-line customers, sharing your expertise on fly fishing gear and techniques, and ensuring the smooth operation of the Yellow Dog retail shop. If you have a genuine love for fly fishing, excellent communication skills, and strong customer service capabilities, this position offers an exciting opportunity to be part of the thriving Yellow Dog community.

• Responsibilities:
  Greet and assist customers in a friendly and professional manner, providing personalized recommendations and advice on fly fishing gear, equipment, and apparel.
• Demonstrate a deep understanding of fly fishing techniques, including fly selection, rigging, river etiquette and casting capabilities. Utilize this knowledge to guide customers toward appropriate products for their needs.
• Maintain an organized and visually appealing retail environment, including arranging and replenishing merchandise displays, properly labeling and pricing inventory, and monitoring inventory levels.
• Process point-of-sale transactions accurately and efficiently, including cash, credit card, and other payment methods, while following established company procedures.
• Collaborate with team members to achieve sales targets, actively engaging in cross-selling and upselling opportunities to maximize customer satisfaction and revenue.
• Stay updated on industry trends, new products, and advancements in fly fishing technology. Attending team workshops and training seminars as required, in order to provide up-to-date information to customers.
• Assist with receiving and unpacking merchandise shipments, checking for accuracy, and ensuring products are entered and stored appropriately.
• Handle customer inquiries, concerns, and requests in a prompt and professional manner, striving to resolve all issues to the customer's satisfaction.
• Maintain a clean and organized work area, including the sales floor, storage areas, and fitting rooms.
• Adhere to all company policies and procedures, including loss prevention measures, cash handling guidelines, and safety protocols.
  

Qualifications:

• Passion for fly fishing with a strong knowledge of techniques, gear, and apparel.
• Previous experience in a retail or customer service role is preferred but not required.
• Excellent interpersonal and communication skills, with the ability to engage customers in a friendly manner and provide exceptional service.
• Strong organizational skills with the ability to multi-task and prioritize responsibilities in a fast-paced retail environment.
• Detail-oriented and attentive to accuracy and details when processing transactions and handling inventory.
• Ability to work independently as well as collaboratively in a team-oriented environment.
• Flexibility to work evenings, weekends, and holidays when occasionally required.
• Physical stamina to stand for extended periods and lift/move heavy merchandise.
• Knowledge of area rivers and fisheries is preferred but not required.

Pay Range:

Level 1 – Candidates without previous retail experience: $12.50-$13.50/hourly 

Level 2 – With previous fly shop experience: $15.00-$16.00/hourly DOE 

Level 3 – Previous fly shop experience + open and closing responsibilities: $16.50-$17.50/hourly DOE

Note: The job description provided above is a general outline of responsibilities and qualifications for the role of as a retail shop associate with Yellow Dog. It is not exhaustive and may be subject to change based on the needs of the employer.

Apply now by emailing your resume and cover letter to  info@yellowdogflyfishing.com to join our team and help create unforgettable fly fishing experiences for our customers.